Shipping & Returns
- We are an innovative online store with a wide range of electronic components for engineers or any DIY specialist, camera accessories for the photographic enthusiast and computer accessories everyone.
- Enjoy straight forward online shopping with our simple interface and PayPal checkouts (pay with your PayPal account or credit card)
- No registration is required:: your orders will be collected and processed through PayPal (please keep your PayPal email confirmations as order confirmations for your purchases).
- Please confirm your delivery address on PayPal during checkout, and leave us a message for any further instruction/information for the order.
- Images are provided as a reference only and may/may not indicate the correct product. we endeavor to provide the correct information with the correct images, but where images are not currently available a similar product image may be shown or a placeholder image. Please contact us if you have any queries regarding the images shown.
- Specials and sales, pricing and/or other offers are subject to change without notice, Sun-Pec.com reserves the right make changes to items, item descriptions/info and item prices at anytime.
- Date restrictions on specials, sales and other offers refer to the site’s date and time (GMT+8).
We intend to satisfy our buyers expectations and will gladly issue a refund, or re-ship the purchase if:
- The order is not received: the buyer must notify us within 30 days of placing the order, please include your order number and details.
- The damaged or incorrect items are received: the buyer must notify us within 14 days of order receipt, please include your order number (PayPal transaction ID) and details.
- Any shipping charges incurred in returning items are the buyer’s responsibility.
- We ship to worldwide destinations with discounts on additional items (refer to item details). Please check and confirm your address when completing a purchase via PayPal.
- Shipping is handled via Hong Kong Post Air Mail. If you require expedient delivery please contact us for more information on other shipping services.
- Free shipping available to most countries
- Select Registered mail in your shopping cart if you require a tracking number for your order, an additional $2 on your order.
- Shipping charges are compulsory for the follow countries (registered mail, tracking number provided)
Algeria, Bangladesh, Bermuda, Bolivia, Cape Verde, Cayman Islands, Central African Republic, Cuba, Ecuador, Gabon, Gambia, Gibraltar, Jamaica, Lesotho, Malawi, Malta, Mozambique, Nepal, Nicaragua, Panama, Reunion, St. Helena, St. Lucia, Seychelles, Solomon Islands, Swaziland, Zambia, Côte d’Ivoire,
- We do not ship to the following countries, please contact us if you have any enquiries
Aland Islands, Albania, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antilles, Aruba, Azerbaijan, Bahamas, Belize, Benin, Bhutan, Bouvet Island, British territory in the Indian Ocean, Brunei, Burkina Faso, Burma (Myanmar), Burundi, BVI, Chad, Christmas Island, Cocos (Keeling), Comoros, Congo, Cook Islands, Democratic Republic of Congo, Djibouti, Dominique, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Faroe Islands, French Guiana, French Polynesia, French Southern Territories, Guam, Haiti, Heard and McDonald Islands, Holy See (Vatican), Islands South Georgia and the South Sandwich Islan, Isle of Man, Jersey, Kiribati, Kyrgyzstan, Laos, Liberia, Macao, Marshall Islands, Mauritania, Mayotte, Micronesia, Minor Outlying Islands United States, Mongolia, Monserrat, Nauru, New Caledonia, Niue, Norfolk Island, North Korea, Northern Mariana, Occupied Palestinian Territory, Oman, Palau, Pitcairn Islands, Pomegranate, Rwanda, Saint Kitts and Nevis, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Saint-Barthélemy, Saint-Martin, Salvador, Samoa, San Marino, Sao Tome and Principe, Sierra Leone, Somalia, Sudan, Suriname, Svalbard and Jan Mayen, Syria, Tajikistan, Tanzania, Togo, Tokelau, Tonga, Trinidad and Tobago, Turkmenistan, Turks and Caicos, Tuvalu, U.S. Virgin Islands, Vanuatu, Wallis and Futuna, Western Sahara, Zimbabwe,
- Any import duties and taxes are the buyers responsibility, these charges are not included in the price/shipping cost for this item. Please check with your local customs office for more information about import duties applicable in your country.
- Your order will be dispatched within 3 working days of receipt of (cleared) payment via PayPal, unless otherwise specified in the item description.
- Shipping Lead Time
- North America:: 5-15 working days (+4days)
- South America:: 20-30 working days (+4days)
- EU Countries:: 5-15 working days (+4days)
- Australia and New Zealand:: 5-15 working days (+4days)
- Other Countires:: 20-30 working days (+4days)